Definitions

Who We Are

1. Download and use our mobile application (Ambucycle App).
2. Engage with us in other related ways, including any sales, marketing, or events.

Information We Collect

1. Medical data. We may request access to your current or past medical information, personal description, emergency contactname and address, location, phone number and any other information you would provide to us.
2. Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
   1. Geolocation Information. We collect device location information if you use our location features. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), for diagnostics and troubleshooting purposes such as if you are having trouble with our app's location features. We use various technologies to determine location, including IP, GPS, and information about nearby Wi-Fi access points, beacons, and cell towers.
   2. Images via devices camera access and device storage (we may request you to upload or take photos with your device's camera as an identifier. NB: If you wish to change our access or permissions, you may do so in your device's settings.
   3. Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.

Information You Provide

How We Use Information

1. Our Services

   We use the information we have to operate and provide our services, including verifying your identity, identify your emergency and connect you to the nearest ambucycle, ambulance. Our app also allows you to view nearby hospitals that provide emergency services. We will also notify the emergency contact you have provided us with at the time of registration, Analyzing customer behavior, providing customer support, and improving, fixing, and customizing our services. We understand how people use our services and analyze and use the information we have to evaluate and improve our services, research, develop, and test new services and features, and conduct troubleshooting activities. We also use your information to respond to you when you contact us.

2. Safety and Security

   We verify accounts and activity and promote safety and security on and off our services, such as by investigating suspicious activity or violations of our Terms, and ensure our services are being used legally.

3. Communications About Our Services

   We use the information we have to communicate with you about our services and features and let you know about our terms and policies and other important updates. We may provide you with marketing for our services.

4. Measurement, Analytics, and Other Business Services

   We help you when you use our service to measure the effectiveness and distribution of your finances and understand how you interact with our services. We may process your information as part of our efforts to keep our services safe and secure.

5. Information You and We Share

   You share your information as you use and communicate through our services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our services. We may share or transfer your information in connection with ambulance service providers and hospitals nearby.

6. Your Contacts and Others

   Users and businesses with whom you communicate may store or reshare your information (including your phone number or messages) with others on and off our services. You can choose whom you communicate with and certain information you share within the scope of our services.

Where We Store Your Data and Security

Cookies and Tracking

How You Exercise Your Rights

Controls for Do-Not-Track Features

Managing and Deleting Your Information

Update to Our Policy

Contact Information

How We Process Information

1. To provide, improve, customize, and support our Services as described in “Our Services”;
2. To promote safety and security;
3. To transfer, transmit, store, or process your data outside the EEA, including to within the United States and other countries; and
4. To communicate with you, for example, on Service-related issues.

1. Your Consent

   For collecting and using information you allow us to receive through the device-based settings when you enable them (such as access to your GPS location, camera, or photos), so we can provide the features and services described when you enable the settings. When we process data you provide to us based on your consent, you have the right to withdraw your consent at any time and to port that data you provide to us, under the GDPR. To exercise your rights, visit your device-based settings, your in app-based settings like your in-app location control, and the How You Exercise Your Rights section of the Privacy Policy.

2. Our legitimate interests or the legitimate interests of a third party, where not outweighed by your interests or fundamental rights and freedoms (“legitimate interests”):

   For people under the age of majority (under 18, in most EU countries) who have a limited ability to enter into an enforceable contract only, we may be unable to process personal data on the grounds of contractual necessity. Nevertheless, when such a person uses our Services, it is in our legitimate interests:
   1. To provide, improve, customize, and support our Services as described in Our Services;
   2. To promote safety and security; and
   3. To communicate with you, for example, on Service-related issues.

3. The legitimate interests we rely on for this processing are:

   To create, provide, support, and maintain innovative Services and features that enable people under the age of majority to express themselves, communicate, discover, and engage with information and businesses relevant to their interests, build community, and utilize tools and features that promote their well-being;
   To secure our platform and network, verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, and keep our Services and all of Ambucycle Products free of harmful or inappropriate content, and investigate suspicious activity or violations of our terms or policies and to protect the safety of people under the age of majority, including to prevent exploitation or other harms to which such individuals may be particularly vulnerable.

4. For all people, including those under the age of majority:

   For providing measurement, analytics, and other business services where we are processing data as a controller. The legitimate interests we rely on for this processing are:
   To provide accurate and reliable reporting to businesses and other partners, to ensure accurate pricing and statistics on performance, and to demonstrate the value our partners realize using our Services; and
   In the interests of businesses and other partners to help them understand their customers and improve their businesses, validate our pricing models, and evaluate the effectiveness and distribution of their services and messages, and understand how people interact with them on our Services.

5. For providing marketing communications to you. The legitimate interests we rely on for this processing are:

   1. To promote Ambucycle and issue direct marketing.
   2. To share information with others including law enforcement and to respond to legal requests. See our Privacy Policy under Law and Protection for more information. The legitimate interests we rely on for this processing are:
   3. To prevent and address fraud, unauthorized use of the Ambucycle Services, violations of our terms and policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Products), our users or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm.
   4. To secure systems and fight spam, threats, abuse, or infringement activities and promote safety and security across Ambucycle Services. You have the right to object to, and seek restriction of, such processing; to exercise your rights, visit How You Exercise Your Rights section of the Privacy Policy. We will consider several factors when assessing an objection including: our users' reasonable expectations; the benefits and risks to you, us, other users, or third parties; and other available means to achieve the same purpose that maybe less invasive and do not require disproportional effort. Your objection will be upheld, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons. If you are under the age of majority in your country and have a limited ability to enter an enforceable contract, we will take particular account of the fact that you are below the age of majority and adjust our assessment of our legitimate interests and the balancing of your interests and rights accordingly.

6. Compliance with a legal obligation:

   For processing data when the law requires it, including, for example, if there is a valid legal request for certain data.

7. Protection of your vital interests or those of another person:

   The vital interests we rely on for this processing include protection of your life or physical integrity or that of others, and we rely on it to combat harmful conduct and promote safety and security, for example, when we are investigating reports of harmful conduct or when someone needs help.

8. Tasks carried out in the public interest:

   For undertaking research and to promote safety and security, as described in more detail in our Privacy Policy under How We Use Information, where this is necessary in the public interest as laid down by European Union law or Member State law to which we are subject.
   When we process your data as necessary for a task carried out in the public interest, you have the right to object to, and seek restriction of, our processing.
   In evaluating an objection, we'll evaluate several factors, including: reasonable user expectations; the benefits and risks to you and third parties; and other available means to achieve the same purpose that may be less invasive and do not require disproportional effort.
   Your objection will be upheld, and we will cease processing your information, unless the processing is based on compelling legitimate grounds or is needed for legal reasons.

Disclaimer